How Coachworks Boosted Profit per Employee by 48% Using Wranx
By integrating Wranx into their blended training strategy, Coachworks increased knowledge retention by 125% and drove a 48% rise in profit per employee.
Coachworks launched its “Drive 5” program to improve performance across automotive retail teams. However, once human coaching tapered off, client performance gains began to decline. The team needed:
A scalable, digital solution to reinforce key learnings
A way to sustain performance without increasing headcount
Tools to identify knowledge gaps and personalize learning
Convert Drive 5 materials into short daily drills using Spaced Repetition
Implement Certainty-Based Marking to measure both accuracy and confidence
Blend in-person workshops with app-based knowledge reinforcement
Track learner performance and engagement through detailed analytics
Measurable Results
The Wranx platform helped Coachworks scale knowledge across sales and aftersales teams, resulting in a measurable impact on business performance.
Joseph Guillory
State Sales Trainer, IGT
“Wranx came across as having a highly commercial approach, rather than viewing things from a purely L&D point of view. CEO Mark ‘seeks first to understand’ a potential partner, and then aligns client needs to the most appropriate back office support available. Adding Wranx as part of our training mix has ramped up the value of what we offer; reduced the cost of accessing our support; increased end client return on investment; and focused the teams that we are supporting in a fun and effective way.”
Key Outcomes
48% Profit Increase per Employee
Direct business gains linked to improved knowledge retention
125% Knowledge Growth
Sales and aftersales teams significantly boosted product understanding
Blended Digital + On-Site Delivery
Microlearning complemented live coaching and workshops
Certainty-Based Marking (CBM)
Helped distinguish misinformed vs. confident learners
How Coachworks Boosted Profit per Employee by 48% Using Wranx
By integrating Wranx into their blended training strategy, Coachworks increased knowledge retention by 125% and drove a 48% rise in profit per employee.
Coachworks launched its “Drive 5” program to improve performance across automotive retail teams. However, once human coaching tapered off, client performance gains began to decline. The team needed:
A scalable, digital solution to reinforce key learnings
A way to sustain performance without increasing headcount
Tools to identify knowledge gaps and personalize learning
Convert Drive 5 materials into short daily drills using Spaced Repetition
Implement Certainty-Based Marking to measure both accuracy and confidence
Blend in-person workshops with app-based knowledge reinforcement
Track learner performance and engagement through detailed analytics
Joseph Guillory
State Sales Trainer, IGT
“Wranx came across as having a highly commercial approach, rather than viewing things from a purely L&D point of view. CEO Mark ‘seeks first to understand’ a potential partner, and then aligns client needs to the most appropriate back office support available. Adding Wranx as part of our training mix has ramped up the value of what we offer; reduced the cost of accessing our support; increased end client return on investment; and focused the teams that we are supporting in a fun and effective way.”
Measurable Results
The Wranx platform helped Coachworks scale knowledge across sales and aftersales teams, resulting in a measurable impact on business performance.
Key Outcomes
48% Profit Increase per Employee
Direct business gains linked to improved knowledge retention
125% Knowledge Growth
Sales and aftersales teams significantly boosted product understanding
Blended Digital + On-Site Delivery
Microlearning complemented live coaching and workshops
Certainty-Based Marking (CBM)
Helped distinguish misinformed vs. confident learners
How Jordan’s Furniture Used Wranx to Train Staff and Improve Operations
Working with Wranx, Jordan’s Furniture improved product knowledge, increased engagement, and used insights from training assessments to streamline internal processes.
Selected sales consultants and managers to test the platform
Delivered daily training drills via mobile and desktop in 2–3 minutes per day
Leveraged gamification to boost motivation and engagement
Used Wranx's in-house team to transform existing materials into tailored training content
Tracked performance via dashboards to uncover knowledge gaps and process issues
Measurable Results
Wranx empowered Jordan’s Furniture to go beyond training, using insights to improve operations and simplify internal systems.
Marianne Thatcher
Sales Training Manager, Jordan’s Furniture
“I have been very pleased implementing Wranx in my workplace. Wranx requires only 2-3 minutes a day but has increased the knowledge level of even our seasoned veterans. The Wranx team is always responsive to the needs of my organization and are truly a pleasure to work with.”
Key Outcomes
97% Answer Accuracy Post-Training
Staff retained detailed product knowledge
84% Learner Engagement
Widespread adoption even among initially hesitant employees
Boosted Knowledge Across Roles
Even seasoned staff reported knowledge gains
Operational Improvements Identified
Assessment insights helped streamline processes
Internal Buy-In and Advocacy
Pilot users championed the platform company-wide
Customized Support from Wranx
Responsive onboarding and ongoing content support
Ready to Transform Your Training?
See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.
How Jordan’s Furniture Used Wranx to Train Staff and Improve Operations
Working with Wranx, Jordan’s Furniture improved product knowledge, increased engagement, and used insights from training assessments to streamline internal processes.
Selected sales consultants and managers to test the platform
Delivered daily training drills via mobile and desktop in 2–3 minutes per day
Leveraged gamification to boost motivation and engagement
Used Wranx's in-house team to transform existing materials into tailored training content
Tracked performance via dashboards to uncover knowledge gaps and process issues
Measurable Results
Wranx empowered Jordan’s Furniture to go beyond training, using insights to improve operations and simplify internal systems.
Marianne Thatcher
Sales Training Manager, Jordan’s Furniture
“I have been very pleased implementing Wranx in my workplace. Wranx requires only 2-3 minutes a day but has increased the knowledge level of even our seasoned veterans. The Wranx team is always responsive to the needs of my organization and are truly a pleasure to work with.”
Key Outcomes
97% Answer Accuracy Post-Training
Staff retained detailed product knowledge
84% Learner Engagement
Widespread adoption even among initially hesitant employees
Boosted Knowledge Across Roles
Even seasoned staff reported knowledge gains
Operational Improvements Identified
Assessment insights helped streamline processes
Internal Buy-In and Advocacy
Pilot users championed the platform company-wide
Customized Support from Wranx
Responsive onboarding and ongoing content support
Ready to Transform Your Training?
See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.
How Vrbo Cut Call Times and Boosted Knowledge by 89% With Microlearning
With Wranx, Vrbo empowered Customer Service Representatives to master product knowledge faster, leading to more confident conversations, reduced miscommunication, and a 5-second drop in average call time.
To meet these challenges, Vrbo turned to Wranx’s microlearning platform:
Delivered daily 2–3 minute drills to reinforce knowledge retention
Used spaced repetition to support long-term learning
Created modules to update reps on internal processes, new products, and service plans
Enabled learning across devices, accessible anytime, anywhere
Incorporated pre and post-assessments to track learning impact
Measurable Results
Wranx helped Vrbo build a learning culture rooted in mastery—one that supports performance, efficiency, and customer satisfaction.
Catherine Osborne
Manager of Education and Knowledge, Vrbo
“Wranx has given us increased flexibility to deliver training content and updates to our reps in a manner that is quick, engaging and fast, ensuring our reps retain new information as quickly as possible. It is an amazing partner in our education program and has proactively helped us to reach our goals.”
Key Outcomes
89% Knowledge Increase
Learners significantly improved accuracy and understanding
92% Learner Engagement
Widespread adoption with positive team feedback
5-Second Reduction in Call Times
Faster, more informed responses to customer inquiries
56% Drop in Misinformation
Fewer knowledge gaps post-training
444 Consecutive Logins
Record-breaking commitment to continuous learning
Improved Collaboration
Knowledge sharing and internal alignment across teams
Ready to Transform Your Training?
See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.
How Vrbo Cut Call Times and Boosted Knowledge by 89% With Microlearning
With Wranx, Vrbo empowered Customer Service Representatives to master product knowledge faster, leading to more confident conversations, reduced miscommunication, and a 5-second drop in average call time.
To meet these challenges, Vrbo turned to Wranx’s microlearning platform:
Delivered daily 2–3 minute drills to reinforce knowledge retention
Used spaced repetition to support long-term learning
Created modules to update reps on internal processes, new products, and service plans
Enabled learning across devices, accessible anytime, anywhere
Incorporated pre and post-assessments to track learning impact
Measurable Results
Wranx helped Vrbo build a learning culture rooted in mastery, one that supports performance, efficiency, and customer satisfaction.
Catherine Osborne
Manager of Education and Knowledge, Vrbo
“Wranx has given us increased flexibility to deliver training content and updates to our reps in a manner that is quick, engaging and fast, ensuring our reps retain new information as quickly as possible. It is an amazing partner in our education program and has proactively helped us to reach our goals.”
Key Outcomes
89% Knowledge Increase
Learners significantly improved accuracy and understanding
92% Learner Engagement
Widespread adoption with positive team feedback
5-Second Reduction in Call Times
Faster, more informed responses to customer inquiries
56% Drop in Misinformation
Fewer knowledge gaps post-training
444 Consecutive Logins
Record-breaking commitment to continuous learning
Improved Collaboration
Knowledge sharing and internal alignment across teams
Ready to Transform Your Training?
See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.
How L’Oréal Matrix Improved Product Knowledge Across Remote Teams
With Wranx microlearning, Matrix delivered personalized, bite-sized product training that boosted confidence, improved communication, and drove consistent team engagement.
Personalized Microlearning That Fits Daily Workflows
Partnering with Wranx, Matrix:
Created bespoke product training for sales teams, store educators, and internal staff
Transformed existing materials into short daily drills (10–12 questions per day)
Delivered modules monthly with automated reminders to maintain momentum
Provided full mobile accessibility for learning anytime, anywhere
Measurable Results
The Wranx platform helped Matrix create a scalable, engaging learning experience—tailored to the demands of a mobile, distributed workforce.
Deborah Lees
National Education Manager, Matrix, L’Oréal
“The Wranx team are super organised and professional and have hand-held us from pilot to launch which has been seamless. It’s 2 minutes, low commitment, low cost and improves brand communication. The gamification and internal want for success between teams has also driven engagement, with success and recognition being a driving force to keep improving their scores.”
Key Outcomes
87% Learner Engagement
Training was consistently completed by the majority of the team
100% Said Wranx Helped Their Role
Every learner reported better job confidence and communication
76% Mobile Usage
Most logins occurred on mobile devices – flexible and convenient
Peak Activity Between 6–8 AM
Learners engaged early with training that fit naturally into their day
Gamified Format Drove Participation
Leaderboards and friendly competition fueled motivation
Ready to Transform Your Training?
See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.
How L’Oréal Matrix Improved Product Knowledge Across Remote Teams
With Wranx microlearning, Matrix delivered personalized, bite-sized product training that boosted confidence, improved communication, and drove consistent team engagement.
Personalized Microlearning That Fits Daily Workflows
Partnering with Wranx, Matrix:
Created bespoke product training for sales teams, store educators, and internal staff
Transformed existing materials into short daily drills (10–12 questions per day)
Delivered modules monthly with automated reminders to maintain momentum
Provided full mobile accessibility for learning anytime, anywhere
Measurable Results
The Wranx platform helped Matrix create a scalable, engaging learning experience, tailored to the demands of a mobile, distributed workforce.
Deborah Lees
National Education Manager, Matrix, L’Oréal
“The Wranx team are super organised and professional and have hand-held us from pilot to launch which has been seamless. It’s 2 minutes, low commitment, low cost and improves brand communication. The gamification and internal want for success between teams has also driven engagement, with success and recognition being a driving force to keep improving their scores.”
Key Outcomes
87% Learner Engagement
Training was consistently completed by the majority of the team
100% Said Wranx Helped Their Role
Every learner reported better job confidence and communication
76% Mobile Usage
Most logins occurred on mobile devices – flexible and convenient
Peak Activity Between 6–8 AM
Learners engaged early with training that fit naturally into their day
Gamified Format Drove Participation
Leaderboards and friendly competition fueled motivation
Ready to Transform Your Training?
See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.
How Vertex Cut Training Time by 87% and Increased Knowledge Retention by 60%
Using Wranx’s microlearning platform, Vertex delivered critical product knowledge to field teams in just 2 minutes a day, boosting retention and saving valuable time.
Converted complex pharmaceutical content into 2–3 minute daily drills
Delivered monthly modules aligned with new product launches like TRIKAFTA™
Sent daily reminders to build consistent learning habits
Used Wranx’s in-house team to create tailored training content
Measurable Results
Wranx helped Vertex train teams more efficiently, without sacrificing depth or engagement.
Chris Lorio
Director of Commercial Training and Development, Vertex
“With traditional e-learning, you get saturated with information – and that becomes useless. Wranx does the complete opposite. It lets learners absorb knowledge easily and at their own pace.”
Key Outcomes
87% Reduction in Training Time
Fewer hours spent creating and delivering content
60% Increase in Knowledge Retention
Significantly better retention vs. traditional learning
u
11,000+ Questions Answered
High engagement through regular knowledge checks
88% Learner Satisfaction
Employees loved the intuitive format and short sessions
81% Said Wranx Improved Job Performance
Felt more confident supporting patients and caregivers
Ready to Transform Your Training?
See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.
How Vertex Cut Training Time by 87% and Increased Knowledge Retention by 60%
Using Wranx’s microlearning platform, Vertex delivered critical product knowledge to field teams in just 2 minutes a day, boosting retention and saving valuable time.
Converted complex pharmaceutical content into 2–3 minute daily drills
Delivered monthly modules aligned with new product launches like TRIKAFTA™
Sent daily reminders to build consistent learning habits
Used Wranx’s in-house team to create tailored training content
Measurable Results
Wranx helped Vertex train teams more efficiently, without sacrificing depth or engagement.
Chris Lorio
Director of Commercial Training and Development, Vertex
“With traditional e-learning, you get saturated with information – and that becomes useless. Wranx does the complete opposite. It lets learners absorb knowledge easily and at their own pace.”
Key Outcomes
87% Reduction in Training Time
Fewer hours spent creating and delivering content
60% Increase in Knowledge Retention
Significantly better retention vs. traditional learning
u
11,000+ Questions Answered
High engagement through regular knowledge checks
88% Learner Satisfaction
Employees loved the intuitive format and short sessions
81% Said Wranx Improved Job Performance
Felt more confident supporting patients and caregivers
Ready to Transform Your Training?
See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.
