When learning isn’t made simple, it becomes a chore and can be left to one side. Mobile learning reduces the chance of this by making it possible for employees to learn wherever and whenever they want, such as when traveling to and from meetings, reducing lost work time. Wranx is accessible through a mobile website or by downloading the app for Android and iOS, allowing your employees to learn at times that are most convenient for them.
As well as there being times that are easier for your employees to do training, there are times that they are best suited to learning. Different people learn best at different times – some are early birds, others are night owls. By making it possible to learn where and when they want, Wranx allows your employees to do training in the places or at the times of day that they know they learn best.
Personalised Spaced Repetition
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Microlearning
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Performance analytics
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Gamification
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The dynamic of the workplace is constantly shifting, and as society moves into what is referred to as the ‘digital age’, technology will continue to enhance the workplace and how employees do their job. This includes the rise of the remote worker – according to a Forbes article, there has been a 159% rise in remote working in the US since 2007. They also said that an estimated 50% of the UK workforce will work remotely by the year 2020.
Employee evaluation is a significant process for any organisation, as being able to identify your staff’s strengths and weaknesses is integral to organisational growth. This is also a main contributor to employee training and development. Assessing employee strengths and weaknesses is the first step in determining the type of training employees need. Investment in training is vital, not only to provide development opportunities and support employees acquiring new skills, but also to build upon employee aptitude and current performance.
Last week, the Wranx team were silver sponsors and exhibitors at the Future of the Contact Centre Conference in London. The conference was busy, with over 500 delegates attending the various topic streams, workshops and seminars on customer experience and digital transformation.
