Case study How Vrbo helped their customer service reps to improve efficiency whilst dropping calltimes by 5 seconds Connecting millions of homeowners and holiday-goers, Vrbo is a holiday rentals marketplace that strives to deliver outstanding service to their...
Case study How Vertex improved employee knowledge by up to 60%, enabling better care for cystic fibrosis patients Vertex introduced an innovative learning technique called Spaced Repetition to their employee training programme. The intention: to provide the best care...
Case study How The North Face® EMEA used Wranx to improve product knowledge and sales, with a 50% increase in items per basket The North Face® EMEA were looking to improve product knowledge and brand awareness among store associates across Europe. The aim was to...
