Employee performance

It can be time-consuming and logistically tricky to try and keep employees fully trained all the time. Wranx uses short but regular drills and assessments that employees can do at times of their choosing to ensure that important knowledge is kept continuously up-to-date.

Company performance

By providing a proven effective means of keeping employee knowledge up-to-date, Wranx enables your organisation as a whole to optimise its performance. By identifying areas of training weakness for each individual employee, it is also able to ensure the areas that need attention are addressed.

More benefits

  • Improve employee capabilities, morale and performance
  • Build reputation through improved customer relationships
  • Reduce the need for and cost of ongoing training

Reinforcing success at Tata Steel Europe

Tata Steel Europe

Tata Steel Europe used Wranx for a fresh approach to product knowledge training, due to the restructuring of its practices and the growing need for face-to-face interaction between customers and staff.

Read More...

97% of Tata Steel Europe's learners improved from pre to post-assessment score, with learners answering, on average, 7.5 more questions correctly.

Related reading

  • Why is onboarding important?

    Best practices to effectively onboard contact centre staff

    Continue Reading >
  • Expand the value of the training you deliver.

    We are not a competitor; we are your differentiator

    Continue Reading >
  • Are you wondering why after training, you are unable to recall what you have just learnt? Adam Robinson, author of  What Smart Students Know said:  “Don’t confuse recognising information with being able to recall it.” This quote is important, as it highlights the common method of passive learning, which is the exact opposite how we want to retain information. We want to use active recall - encouraging our brain to work independently to retrieve past learnt information from your long term memory. To be able to retain new information, you have to work your brain harder and build new connections to be able to actually absorb the information.

    The importance of active recall

    Continue Reading >

Fancy a closer look?

Request a demo Talk to an Expert