Maintain employee and company performance
Training shouldn’t be delivered once, but on an ongoing basis, so as to keep your employees and your company performing to the highest possible levels.
Of course, it can be time-consuming and logistically tricky to try and keep employees fully and effectively trained all the time.
Wranx uses short but regular drills and assessment that employees can do at times of their choosing to ensure that important knowledge is continually and effectively reinforced.
We were able to measure the impact of Wranx on our learners and found on average that those that had used Wranx regularly retained 16% more knowledge than those who did not use Wranx. As a learning professional I found the Wranx team very responsive to our needs and requests, and we will be continuing to use Wranx for our future learning programs.
Jason Etherington, Training Developer at Xerox
Training is a key part of any organisation. It doesn’t just enable employees to do their job, but it plays a role in determining how productive and efficient an organisation is. For this reason, it’s important to be both clear on what the goals of any training are before it’s implemented and to evaluate training once it’s complete to determine how effective it has been.
Your company might have great salespeople, but if they don’t know their stuff about your products or services then you’re not going to make sales – or at least not as many as you should. Of course, your salespeople need to be able to answer any questions that potential customers put to them, but they also need to be able to convey the depth of knowledge and confidence that goes with that.
Learning about a company’s products and services isn’t necessarily a quick or easy process, though, especially if you’ve got a lot of them or there’s a lot of detail. This means that developing product knowledge training can be very important – and gets more important the more information there is to be learned. It needs to be both effective and efficient.
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According to neuroscience, the brain learns in two ways:
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