The North Face EMEA

The North Face EMEA

How The North Face EMEA Boosted Sales With 73% Knowledge Gains

By using Wranx to deliver multilingual microlearning across Europe, The North Face EMEA strengthened product knowledge and saw a direct uplift in customer purchases.

73%

Increase in Product Knowledge

50%

Increase in Items Per Basket

80%

Improved CBM Scores

87%

Saw Role Improvement

Training a Dispersed, Multilingual Workforce

With stores across Europe and a large, diverse product range, The North Face EMEA needed to:

  • Deliver consistent product training in multiple languages
  • Improve customer experience and drive revenue through better in-store conversations
  • Provide a scalable, mobile-friendly learning solution
  • Equip teams with knowledge while fitting into busy retail schedules

Personalized Microlearning, Customized for the Brand

To meet these goals, The North Face EMEA partnered with Wranx to:

  • Create custom product training modules using spaced repetition
  • Deliver bite-sized daily drills available on desktop and mobile
  • Customize the dashboard and learning portal to reflect the brand
  • Build a media hub with on-demand resources
  • Automatically detect knowledge gaps and deliver tailored content

Measurable Results

Wranx enabled The North Face EMEA to deliver impactful, accessible learning across regions resulting in higher knowledge retention, more confident staff, and better customer outcomes. 

  • Senior Brand Education Manager

    The North Face EMEA

“We’ve had a really positive experience with Wranx. Not only do our employees enjoy completing the short drills, they have been motivated by the gamification features on the app. Using this platform has had a direct impact on our customers, as a higher level of training has ensured they have an enjoyable experience in store. The uplift in sales is clear, as customers have said that their purchase decisions were influenced by our store colleague’s advanced product knowledge!

Key Outcomes

  • 73% Increase in Knowledge Retention

    Employees learned and retained more product information

  • 50% More Items Per Basket

    Better product conversations led to bigger purchases

  • Multilingual, Region-Specific Deployment

    Training rolled out seamlessly across EMEA

  • 80% Improved Certainty-Based Marking Scores

    Greater confidence and accuracy on the shop floor

  • Personalized Learning Paths

    Spaced repetition adapted to individual knowledge gaps

  • Fully Branded, Mobile-Friendly Platform

    On-demand access made learning simple and flexible

  Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

How The North Face EMEA Boosted Sales With 73% Knowledge Gains

By using Wranx to deliver multilingual microlearning across Europe, The North Face EMEA strengthened product knowledge and saw a direct uplift in customer purchases.

73%

Increase in Product Knowledge

50%

Increase in Items Per Basket

80%

Improved CBM Scores

87%

Saw Role Improvement

Training a Dispersed, Multilingual Workforce

With stores across Europe and a large, diverse product range, The North Face EMEA needed to:

  • Deliver consistent product training in multiple languages
  • Improve customer experience and drive revenue through better in-store conversations
  • Provide a scalable, mobile-friendly learning solution
  • Equip teams with knowledge while fitting into busy retail schedules

Personalized Microlearning, Customized for the Brand

To meet these goals, The North Face EMEA partnered with Wranx to:

  • Create custom product training modules using spaced repetition
  • Deliver bite-sized daily drills available on desktop and mobile
  • Customize the dashboard and learning portal to reflect the brand
  • Build a media hub with on-demand resources
  • Automatically detect knowledge gaps and deliver tailored content
  • Senior Brand Education Manager

    The North Face EMEA

“We’ve had a really positive experience with Wranx. Not only do our employees enjoy completing the short drills, they have been motivated by the gamification features on the app. Using this platform has had a direct impact on our customers, as a higher level of training has ensured they have an enjoyable experience in store. The uplift in sales is clear, as customers have said that their purchase decisions were influenced by our store colleague’s advanced product knowledge!

Measurable Results

Wranx enabled The North Face EMEA to deliver impactful, accessible learning across regions resulting in higher knowledge retention, more confident staff, and better customer outcomes.

Key Outcomes

  • 73% Increase in Knowledge Retention

    Employees learned and retained more product information

  • 50% More Items Per Basket

    Better product conversations led to bigger purchases

  • Multilingual, Region-Specific Deployment

    Training rolled out seamlessly across EMEA

  • 80% Improved Certainty-Based Marking Scores

    Greater confidence and accuracy on the shop floor

  • Personalized Learning Paths

    Spaced repetition adapted to individual knowledge gaps

  • Fully Branded, Mobile-Friendly Platform

    On-demand access made learning simple and flexible

Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

The North Face USA

The North Face USA

How The North Face USA Boosted Retailer Advocacy and Engagement With Wranx

Wranx helped The North Face elevate product knowledge and brand confidence among retail partners—delivering over 7,000 hours of training and driving 97% learner engagement.

97%

Learner Engagement

96%

Felt More Confident in Their Role

2.2M

Questions Answered

Empowering Retail Staff With Better Brand Knowledge

The North Face needed to:

  • Improve training and communication with shop floor associates across retail partners
  • Replace a pro deal platform that lacked user insight and accessibility
  • Create a scalable, engaging training experience that motivated store teams
  • Drive brand advocacy through better product understanding

Branded Microlearning + Pro Deal Integration

Partnering with Wranx, The North Face launched:

  • A custom-branded training platform with daily microlearning drills
  • Self-enrollment and cohort grouping by store/team for targeted training
  • A discount eligibility system requiring monthly engagement
  • In-app messaging to promote new modules and product updates
  • A media hub for on-demand brand and product content

Measurable Results

The program delivered strong engagement and helped associates build deep product knowledge reinforcing The North Face’s brand on the sales floor.

 

  • Matt O’Grady

    Senior Training Manager, The North Face

Wranx has been a great partner. I think the aspect I have been most impressed by is their willingness to innovate and also understand our business. They want to make sure that the platform is working for our business as much as possible. We have been able to work on several special projects in order to accomplish this. We are excited about how we can work together to create the most engaging training website in the outdoor industry.”

Key Outcomes

  • 97% Platform Engagement

    Retailers actively used Wranx to build product knowledge

  • 96% Felt More Confident at Work

    Associates said training helped them perform better

  • 2.2 Million Questions Answered

    Significant knowledge-building across the network

  • 7,000 Hours of Training Delivered

    Daily drills added up to major learning over time

  • 73% Discount Eligibility

    Retailers stayed engaged to maintain their benefits

  • Fully Branded, Mobile-Friendly Platform

    On-demand access made learning simple and flexible

  Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

How The North Face USA Boosted Retailer Advocacy and Engagement With Wranx

Wranx helped The North Face elevate product knowledge and brand confidence among retail partners—delivering over 7,000 hours of training and driving 97% learner engagement.

97%

Learner Engagement

90%

Felt More Confident in Their Role

2.2M

Questions Answered

Empowering Retail Staff With Better Brand Knowledge

The North Face needed to:

  • Improve training and communication with shop floor associates across retail partners
  • Replace a pro deal platform that lacked user insight and accessibility
  • Create a scalable, engaging training experience that motivated store teams
  • Drive brand advocacy through better product understanding

Branded Microlearning + Pro Deal Integration

Partnering with Wranx, The North Face launched:

  • A custom-branded training platform with daily microlearning drills
  • Self-enrollment and cohort grouping by store/team for targeted training
  • A discount eligibility system requiring monthly engagement
  • In-app messaging to promote new modules and product updates
  • A media hub for on-demand brand and product content
  • Matt O’Grady

    Senior Training Manager, The North Face

Wranx has been a great partner. I think the aspect I have been most impressed by is their willingness to innovate and also understand our business. They want to make sure that the platform is working for our business as much as possible. We have been able to work on several special projects in order to accomplish this. We are excited about how we can work together to create the most engaging training website in the outdoor industry.”

Measurable Results

The program delivered strong engagement and helped associates build deep product knowledge reinforcing The North Face’s brand on the sales floor.

Key Outcomes

  • 97% Platform Engagement

    Retailers actively used Wranx to build product knowledge

  • 96% Felt More Confident at Work

    Associates said training helped them perform better

  • 2.2 Million Questions Answered

    Significant knowledge-building across the network

  • 7,000 Hours of Training Delivered

    Daily drills added up to major learning over time

  • 73% Discount Eligibility

    Retailers stayed engaged to maintain their benefits

  • Fully Branded, Mobile-Friendly Platform

    On-demand access made learning simple and flexible

Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

PSA Peugeot Citroën

PSA Peugeot Citroën

How PSA Peugeot Citroën Cut Training Costs by £2.5M and Boosted Knowledge by 91%

By adopting Wranx microlearning, PSA Peugeot Citroën transformed dealership training; improving knowledge, reducing overhead, and driving engagement across their European workforce.

£2.5m

Training Cost Savings

91%

Knowledge Increase

53%

Reduction in Training Time

17%

Mystery Shop Score Increase

Consistent Training Across a Distributed Dealership Network

As part of a five-year modernization plan, PSA Peugeot Citroën needed to:

  • Deliver engaging, consistent product training across European dealerships
  • Cut costs while maintaining training effectiveness
  • Drive sales by boosting employee product knowledge
  • Improve customer experience through more confident staff

Gamified Microlearning That Drives Performance

To meet these goals, PSA Peugeot Citroën partnered with Wranx to:

  • Replace fragmented in-person training with a centralized Virtual Training Academy
  • Deliver daily 2-minute microlearning sessions via desktop and mobile
  • Deliver daily 2-minute microlearning sessions via desktop and mobile
  • Motivate learners through achievements, points, and badges

Measurable Results

Wranx helped PSA Peugeot Citroën modernize training delivery, resulting in real business impact, increased knowledge, and a more motivated workforce.

  • Phillip Price

    Virtual Academy Operations for PSA Peugeot

“Our ultimate goal is to increase sales of our vehicles and to do this we needed a learning application which fully engaged with our staff. The immersive gaming aspects of Wranx reward staff for training just a minute every day and the achievements like badges and points motivate them to keep coming back.”

Key Outcomes

  • £2.5M Training Cost Reduction

    Achieved by consolidating physical training centers

  • 91% Knowledge Growth

    Measured increase in employee understanding of products

  • 53% Faster Training Time

    Significant reduction in time spent training staff

  • 17% Boost in Mystery Shop Scores

    Improved customer service and sales performance

  • Gamification Drove Daily Engagement

    Points, badges, and streaks increased learner motivation

  • 14% Increase in Qualification Rates

    More employees passed required product and sales training

  Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

How PSA Peugeot Citroën Cut Training Costs by £2.5M and Boosted Knowledge by 91%

By adopting Wranx microlearning, PSA Peugeot Citroën transformed dealership training; improving knowledge, reducing overhead, and driving engagement across their European workforce.

£2.5m

Training Cost Savings

91%

Knowledge Increase

53%

Reduction in Training Time

17%

Mystery Shop Score Increase

Consistent Training Across a Distributed Dealership Network

As part of a five-year modernization plan, PSA Peugeot Citroën needed to:

  • Deliver engaging, consistent product training across European dealerships
  • Cut costs while maintaining training effectiveness
  • Drive sales by boosting employee product knowledge
  • Improve customer experience through more confident staff

Gamified Microlearning That Drives Performance

To meet these goals, PSA Peugeot Citroën partnered with Wranx to:

  • Replace fragmented in-person training with a centralized Virtual Training Academy
  • Deliver daily 2-minute microlearning sessions via desktop and mobile
  • Deliver daily 2-minute microlearning sessions via desktop and mobile
  • Motivate learners through achievements, points, and badges
  • Phillip Price

    Virtual Academy Operations for PSA Peugeot

“Our ultimate goal is to increase sales of our vehicles and to do this we needed a learning application which fully engaged with our staff. The immersive gaming aspects of Wranx reward staff for training just a minute every day and the achievements like badges and points motivate them to keep coming back.”

Measurable Results

Wranx helped PSA Peugeot Citroën modernize training delivery, resulting in real business impact, increased knowledge, and a more motivated workforce.

Key Outcomes

  • £2.5M Training Cost Reduction

    Achieved by consolidating physical training centers

  • 91% Knowledge Growth

    Measured increase in employee understanding of products

  • 53% Faster Training Time

    Significant reduction in time spent training staff

  • 17% Boost in Mystery Shop Scores

    Improved customer service and sales performance

  • Gamification Drove Daily Engagement

    Points, badges, and streaks increased learner motivation

  • 14% Increase in Qualification Rates

    More employees passed required product and sales training

Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

Tata Steel

Tata Steel

How Tata Steel Used Wranx to Drive Knowledge Gains and Win an Industry Award

By leveraging Wranx’s spaced repetition platform, Tata Steel significantly improved product knowledge across teams, earning the Excellence in Education and Training award at the Steelie Awards.

97%

Learners Improved Knowledge

92%

Accuracy Post-Training

15%

Overall Knowledge Improvement

100%

Improvement on Cold-Rolled Steel Module

Closing Knowledge Gaps Across Departments

Tata Steel Europe needed to:

  • Improve product knowledge among 150 employees in product management, account management, and customer service
  • Address knowledge gaps in highly technical areas like Hot-Rolled and Cold-Rolled Steel
  • Implement a flexible, scalable, and modern training solution
  • Drive retention and performance across teams in a cost-effective way

Microlearning That Drives Retention and Recognition

Tata Steel partnered with Wranx to:

  • Deliver nine custom modules using spaced repetition for long-term memory
  • Provide 2-3 minute daily training sessions via desktop and mobile
  • Embed learning into employees’ routines, supported by a self-serve resource library
  • Track improvement via pre- and post-assessments

Measurable Results

Training outcomes were powerful and recognized globally.

  • Andrew Barker

    Head of Academy, Tata Steel

“Wranx is a new concept for workplace learning and is particularly relevant for needing to embed knowledge in a fresh, enjoyable and cost-effective way. Wranx have a great platform, but specifically, a great team who are only too willing to help you build the learning solution you need.”

Key Outcomes

  • 97% Improved Knowledge in Hot-Rolled Steel

    With an average gain of 7.5 correct answers

  • 100% Improved in Cold-Rolled Steel

    Post-assessment scores jumped to 88%

  • 15% Overall Knowledge Increase

    Learners consistently retained complex product information

  • 9 Custom Modules

    Microlearning complemented live coaching and workshops

  • Award-Winning Strategy

    Recognized with the Steelie Award for training excellence

  • 2-3 Minutes a Day

    Gamified daily drills encouraged consistent participation

  Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

How Tata Steel Used Wranx to Drive Knowledge Gains and Win an Industry Award

By leveraging Wranx’s spaced repetition platform, Tata Steel significantly improved product knowledge across teams,  learning the Excellence in Education and Training award at the Steelie Awards.

97%

Learners Improved Knowledge

92%

Accuracy Post-Training

15%

Overall Knowledge Improvement

100%

Improvement on Cold-Rolled Steel Module

Closing Knowledge Gaps Across Departments

Tata Steel Europe needed to:

  • Improve product knowledge among 150 employees in product management, account management, and customer service
  • Address knowledge gaps in highly technical areas like Hot-Rolled and Cold-Rolled Steel
  • Implement a flexible, scalable, and modern training solution
  • Drive retention and performance across teams in a cost-effective way

Microlearning That Drives Retention and Recognition

Tata Steel partnered with Wranx to:

  • Deliver nine custom modules using spaced repetition for long-term memory
  • Provide 2-3 minute daily training sessions via desktop and mobile
  • Embed learning into employees’ routines, supported by a self-serve resource library
  • Track improvement via pre- and post-assessments
  • Andrew Barker

    Head of Academy, Tata Steel

“Wranx is a new concept for workplace learning and is particularly relevant for needing to embed knowledge in a fresh, enjoyable and cost-effective way. Wranx have a great platform, but specifically, a great team who are only too willing to help you build the learning solution you need.”

Measurable Results

Training outcomes were powerful and recognized globally.

Key Outcomes

  • 97% Improved Knowledge in Hot-Rolled Steel

    With an average gain of 7.5 correct answers

  • 100% Improved in Cold-Rolled Steel

    Post-assessment scores jumped to 88%

  • 15% Overall Knowledge Increase

    Learners consistently retained complex product information

  • 9 Custom Modules

    Microlearning complemented live coaching and workshops

  • Award-Winning Strategy

    Recognized with the Steelie Award for training excellence

  • 2-3 Minutes a Day

    Gamified daily drills encouraged consistent participation

Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

Coachworks

Coachworks

How Coachworks Boosted Profit per Employee by 48% Using Wranx

By integrating Wranx into their blended training strategy, Coachworks increased knowledge retention by 125% and drove a 48% rise in profit per employee.

48%

Increase in Profit per Employee

100%

Custom Content

125%

Knowledge Growth

Sustaining Performance Without Ongoing Coaching

Coachworks launched its “Drive 5” program to improve performance across automotive retail teams. However, once human coaching tapered off, client performance gains began to decline. The team needed:

  • A scalable, digital solution to reinforce key learnings
  • A way to sustain performance without increasing headcount
  • Tools to identify knowledge gaps and personalize learning

Blended Learning With Bite-Sized Impact

Coachworks partnered with Wranx to:

  • Convert Drive 5 materials into short daily drills using Spaced Repetition
  • Implement Certainty-Based Marking to measure both accuracy and confidence
  • Blend in-person workshops with app-based knowledge reinforcement
  • Track learner performance and engagement through detailed analytics

Measurable Results

The Wranx platform helped Coachworks scale knowledge across sales and aftersales teams, resulting in a measurable impact on business performance.

  • Joseph Guillory

    State Sales Trainer, IGT

“Wranx came across as having a highly commercial approach, rather than viewing things from a purely L&D point of view. CEO Mark ‘seeks first to understand’ a
potential partner, and then aligns client needs to the most appropriate back office support available.
Adding Wranx as part of our training mix has ramped up the value of what we offer; reduced the cost of accessing our support; increased end client return on investment; and focused the teams that we are supporting in a fun and
effective way.”

Key Outcomes

  • 48% Profit Increase per Employee

    Direct business gains linked to improved knowledge retention

  • 125% Knowledge Growth

    Sales and aftersales teams significantly boosted product understanding

  • Blended Digital + On-Site Delivery

    Microlearning complemented live coaching and workshops

  • Certainty-Based Marking (CBM)

    Helped distinguish misinformed vs. confident learners

  • Improved Focus and Engagement

    Gamified daily drills encouraged consistent participation

  • Data-Driven Performance Tracking

    Wranx analytics helped monitor progress and tailor interventions

  Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.

How Coachworks Boosted Profit per Employee by 48% Using Wranx

By integrating Wranx into their blended training strategy, Coachworks increased knowledge retention by 125% and drove a 48% rise in profit per employee.

48%

Increase in Profit per Employee

100%

Custom Content

125%

Knowledge Growth

Sustaining Performance Without Ongoing Coaching

Coachworks launched its “Drive 5” program to improve performance across automotive retail teams. However, once human coaching tapered off, client performance gains began to decline. The team needed:

  • A scalable, digital solution to reinforce key learnings
  • A way to sustain performance without increasing headcount
  • Tools to identify knowledge gaps and personalize learning

Blended Learning With Bite-Sized Impact

Coachworks partnered with Wranx to:

  • Convert Drive 5 materials into short daily drills using Spaced Repetition
  • Implement Certainty-Based Marking to measure both accuracy and confidence
  • Blend in-person workshops with app-based knowledge reinforcement
  • Track learner performance and engagement through detailed analytics
  • Joseph Guillory

    State Sales Trainer, IGT

“Wranx came across as having a highly commercial approach, rather than viewing things from a purely L&D point of view. CEO Mark ‘seeks first to understand’ a
potential partner, and then aligns client needs to the most appropriate back office support available.
Adding Wranx as part of our training mix has ramped up the value of what we offer; reduced the cost of accessing our support; increased end client return on investment; and focused the teams that we are supporting in a fun and
effective way.”

Measurable Results

The Wranx platform helped Coachworks scale knowledge across sales and aftersales teams, resulting in a measurable impact on business performance.

Key Outcomes

  • 48% Profit Increase per Employee

    Direct business gains linked to improved knowledge retention

  • 125% Knowledge Growth

    Sales and aftersales teams significantly boosted product understanding

  • Blended Digital + On-Site Delivery

    Microlearning complemented live coaching and workshops

  • Certainty-Based Marking (CBM)

    Helped distinguish misinformed vs. confident learners

  • Improved Focus and Engagement

    Gamified daily drills encouraged consistent participation

  • Data-Driven Performance Tracking

    Wranx analytics helped monitor progress and tailor interventions

Ready to Transform Your Training?

See how Wranx can deliver similar results for your organization with our tailored microlearning solutions.