The science of remembering

Neuroscience and psychology show us that our brains don’t absorb and remember new knowledge well in big chunks. The most effective way to learn and remember new knowledge is with regular, repeated exposure to small pieces. The Wranx platform uses precisely this approach with an algorithm that tailors it towards the areas that most need work for each individual employee.

Spaced Repetition Employee Learning

Remembering not to forget

We know from the Ebbinghaus Forgetting Curve that we forget most of what we learn in a matter of days or weeks. We now also know that we remember much, much more when we’re exposed to information repeatedly over a period of time. By testing what employees remember, Wranx identifies the areas that need more work and focuses on them to improve overall knowledge.

Repetition works. Repetition works. Repetition works.

“We believe that by leveraging Wranx we can help reinforce the knowledge gained during in-person training. Spaced Repetition helps drive retention and retention helps drive mastery.”

Vice President, VF Corporation


Spaced Repetition studiers beat crammers by 111% after 70 days and 77% after a year.

More platform features

Related reading

  • Rapid changes in technology mean that the work environment is
    constantly evolving and organisations have to prepare for, and embrace, a digital transformation.

    How to prepare your workforce for the future

    Continue Reading >
  • Each year, we conduct an annual user and client survey in order to collect feedback surrounding our platform and service. After running the surveys for 3 months, we recently closed them and collated all the data – and we were ecstatic with the results!

    Annual user and client survey results! (2018)

    Continue Reading >
  • No matter what type of contact centre your business uses, whether it be inbound or outbound, agents will have to deal with a variety of individuals, which include vulnerable customers. But what is a vulnerable customer? Customer vulnerability is described as the way in which someone’s ability to participate in society can be affected by certain factors. These factors might include:

    Dealing with vulnerable customers and complaints in contact centres

    Continue Reading >

Fancy a closer look?

Request a demo Talk to an Expert