In the last few months the Wranx platform has seen two exciting functionality updates which are...
Articles by Persia Shahkarami
Learning in a digital age: What innovations and trends could impact your business?
Technology is continuing to improve and has shown to be a leading cause of disruption in business...
How to improve your customer retention strategy
Customer retention refers to the ability of a company or product to retain its customers over a...
An interview with HomeAway
HomeAway is a vacation rental marketplace with more than 1,000,000 rental listings in 190...
Is your retail training enhancing employee performance?
Employee training is an incredibly important investment. According to Training Magazine’s...
How Wranx unlocks the value of your training materials: a guide to content conversion
As part of our service at Wranx, we aim to make your onboarding experience as seamless as...
How to transition from formal training to a more blended, digital approach
In the modern age of rapid technological developments, it’s important for businesses to adopt a...
Best practices to effectively onboard contact centre staff
A successful onboarding strategy is vital for any employee in a new job role. Studies have...
How to exceed customer expectations and improve satisfaction in retail
The customer experience is a customer’s perception of how a company treats them. These perceptions...