How mobile training can effectively train dispersed workforces in the gig economy

Gig Economy BikeThe Gig economy introduces a new way of working in modern society, characterised ‘by the prevalence of short-term contracts or freelance work, as opposed to permanent jobs.’ It is continuing to prove itself as an increasingly popular option for people seeking work, with an estimated 5 million employed within this area. Popular organisations that are involved within the gig economy include Uber, Airbnb, HomeAway and Deliveroo.

Gig economy employment comes with a great number of benefits, which include flexibility and the ability to take control of your own work schedule. However, this independence can result in employees becoming isolated from their employers and not having opportunities to complete necessary training, which could be detrimental to the organisation in the long term.


The typical job role of a Gig economy employee involves being on the go, rather than being confined to one place. Deliveroo cyclists are constantly on the move to deliver food, frequently using their mobile phones to check orders and addresses. There is a common factor: mobile devices – these are essential for the employees to complete their job! Therefore, it makes sense for vital training to be completed via mobile.

Mobile training has many benefits for the organisation as a whole, including the delivery of Compliance Training. As governments and regulators start to focus on Gig economy companies and their working practices, Wranx can help deliver Compliance Training and testing to support any current or future audit or regulator compliance requirements. We can also help connect and build a sense of community through our in-app bubble service, encouraging communication between employers and employees.

Embracing mobile training means that employees can undergo relevant, necessary training whilst on the go and without being overwhelmed with countless modules on an LMS. Wranx provides short, bite-sized drills that only take 2-3 minutes to complete each day.  This is just 0.7% of the average 37.5 hour working week for employees in fixed term positions (this percentage is even smaller for those working in the Gig economy, who often work longer hours!) Protecting your brand identity and service quality is also critical in a highly competitive market and mobile training can help ensure your brand is correctly represented.

We at Wranx offer bespoke e-learning. Our content team can convert training materials to bite-sized drills, making them focused to your company’s needs. We can effectively reduce training time and costs by making learning micro and mobile, whilst simultaneously improving employee knowledge retention using  Spaced Repetition. This concept works on the basis that the learner is presented with information right before they are due to forget it. On our platform, we  intelligently adapt the duration between questions to fit each individual learner. This helps their brain to transfer knowledge from their short-term memory into their long-term memory more efficiently.

The transition to mobile training is becoming inevitable, with the segment of self-employment increasing by 36% since 2008 and this number will continue to rise. Training delivered through mobile allows for relevant, easily digestible chunks of information to be delivered to employees, allowing remote workers to improve their knowledge without being confined to an office setting. This method is proven to reduce not only training costs, but also time and energy spent organising training days. This makes Wranx the perfect fit for disparate, independent workforces by offering training anywhere, on any device and at any time.


Read our HomeAway success story here:



Written by: Persia Shahkarami

Persia is passionate about helping organizations improve employee engagement across their professional development initiatives.
Published: 15 Jun, 2022