Coachworks partnered with Wranx, a microlearning platform that facilitates personalized learning through Spaced Repetition, as part of their blended learning strategy. This technique identifies knowledge gaps and provides tailored learning paths based on individual needs. The Wranx app is available on all devices, allowing Drive 5 learners to access training on-the-go. This enables a mix of on-site coaching, workshops, and knowledge reinforcement with Wranx. With Wranx, Coachworks can focus on learning and development KPIs like knowledge retention and profit per employee.

Coachworks used Certainty Based Marking (CBM), an approach that requires learners to indicate both their chosen answer and their confidence in its correctness. This method identifies ‘Misinformed’ learners (those confident in their poor knowledge) and ‘Aligned’ learners (those answering accurately and with certainty).

To access each training module, participants had to first complete a CBM pre-assessment to establish their baseline knowledge and then a post-assessment to measure their retained knowledge after completing training.