Microlearning Archives - Page 3 of 5 - Wranx Microlearning Platform

Effective Retail Training for Disparate Workforces

by Persia Shahkarami | Sep 29, 2023 | Product Knowledge

In the retail industry, maintaining high performance can be challenging due to the dispersed nature of the workforce. This poses additional challenges for companies, particularly in terms of onboarding and reinforcing training. With constant product updates and evolving practices, it is crucial for a company’s long-term survival to effectively deliver new information to employees while ensuring consistency and quality. This can be achieved through digital training. At Wranx, we transform your training content into a digital format and deliver it to learners. Our unique platform breaks down training into manageable pieces, which are repetitively shown to learners over time. Through our “daily drills,” all learners receive the same content, regardless of their location. This allows you to have full visibility into what your employees are learning and eliminates the need to send trainers across the globe.

Here, There, Everywhere

Effective communication can be a formidable hurdle for businesses with a disparate workforce. Let’s consider this scenario: You oversee a specialty clothing company with an upcoming major product launch. Ensuring the right information reaches all store employees is crucial. Unfortunately, despite an initial training session, there is no follow-up reinforcement to help them retain the knowledge. Customers often evaluate a product’s value in relation to its price. Thus, sales assistants require up-to-date product knowledge and strong communication skills to secure sales. Given the significant impact on employee performance, it becomes vital to provide consistent and engaging training. As we recognize the advantages of digital training, it begs the question: Is traditional classroom training truly sufficient?

What are your employees retaining?

There is a common misconception that once employees learn something, they will automatically remember it. Unfortunately, as humans, we are prone to forgetfulness. This becomes even more challenging when you have employees working in different locations, as it becomes difficult to keep track of who knows what. Without proper reinforcement, the value of initial training diminishes over time, as employees are not incentivized to retain what they have learned. This can lead to significant financial implications.

Success in the Workplace

Wranx has experienced consistent success in collaboration with The North Face, the renowned retail company specializing in outdoor clothing and pioneering technological advancements. Having already trained over 2,000 learners, Wranx anticipates a substantial increase in this figure.

What was needed?

Through Wranx’s customized content conversion process, The North Face’s learning materials were transformed into easily digestible 50-question modules, perfectly designed for maximum impact.

The North Face’s commitment to self-improvement highlighted the necessity for continuous and effective training across various disciplines including product knowledge, customer service, and behavior-based training. Their ultimate objective with Wranx was to elevate the customer experience by establishing a solid foundation of product knowledge within their workforce.

What was delivered?

According to reports from The North Face, users found it easier to retain what they had learnt using Wranx’s method of repeating questions over time. As a result, The North Face observed a direct improvement in customer experiences. Positive customer reviews revealed that purchasing decisions were heavily influenced by staff members’ advanced product knowledge. These findings are supported by the fact that 87% of users felt that training with Wranx would enhance their performance in their respective roles. This clearly demonstrates the remarkable value added by Wranx. By engaging in daily drills, employees consistently reinforced their understanding of key product information, preventing it from being forgotten.

Click here to read our case study with The North Face

The Wranx Approach

The Wranx platform explores the synergy of advanced e-learning technology and science proven to foster employee knowledge retention. By mitigating our natural memory fade, Wranx optimizes long-term learning efficacy. Information is strategically presented at spaced intervals, tailored to individual confidence levels. This gradual reinforcement effortlessly reinforces knowledge, countering our mind’s predisposition to forget.

Measuring your employees’ progress

Wranx Analytics offers a comprehensive solution for tracking employee performance. It provides a centralized platform where employers can easily access data and filter it by team or division. This allows for a detailed breakdown of training progress by region. With just a few clicks, employers can gain valuable insights into learner confidence and completion rates.

By cross-referencing this data with employee performance, employers can effectively measure the impact of Wranx training on knowledge and confidence levels.

In addition to daily drills, Wranx offers multiple-choice assessments, including Certainty Based Marking (CBM) assessments. These assessments add another layer to training, by providing measurable feedback on employee’s confidence in their knowledge. This valuable option helps identify areas for improvement and allows employers to gain deeper insights into what employees know and how confident they are in their answers. For instance, The North Face managers discovered that 80% of learners improved their CBM scores, highlighting the effectiveness of Wranx as a powerful learning tool.

Why Is Wranx Worth It?

A diverse workforce has the potential to feel disconnected from their organization. However, by providing an inclusive training method, staff will feel more connected and aligned with the organization’s goals. This stems from a place of confidence and pride in performing their jobs well. Achieving this outcome is made possible with Wranx. Our platform combines innovative e-learning technology with established memory science, maximizing learners’ ability to retain crucial information. With its natural adaptability, Wranx can cater to each company’s specific needs and deliver various types of training, from product knowledge to customer care for vulnerable individuals. Managing a diverse workforce becomes more efficient with Wranx, reducing training costs by streamlining its delivery. Furthermore, our focus on analytics allows employers to monitor employee progress, measure development, and ensure consistent, high-quality training content regardless of their location.

Learn more about how Wranx can enhance training for retail teams and request a demo to see the platform and app in all it’s glory.

Boost Employee Onboarding with Microlearning

by Persia Shahkarami | Sep 11, 2023 | Microlearning, Onboarding, Spaced Repetition

Onboarding plays a critical role in the success of any organization. It helps new employees acquire the necessary knowledge and skills, and integrate into the organizational culture quickly. However, traditional onboarding methods no longer suffice in today’s fast-paced world. With the emergence of technology, employers need to leverage digital tools to improve employee onboarding while minimizing the time and resources required. Microlearning has emerged as one of the most effective techniques in recent years. This blog post will explore how microlearning can boost employee onboarding and provide strategies for implementing it successfully.

Why Microlearning Works for Onboarding

Microlearning provides bite-sized content to learners. It presents information in smaller chunks, making it easier to digest and retain. Rather than overwhelming new employees with prolonged and often dull training sessions, microlearning offers more engaging and interactive options that align with today’s short attention spans. By using engaging videos, infographics, and quizzes that can be accessed anytime, anywhere, microlearning makes learning fun and interactive.

Strategies for Implementing Microlearning

To make the most of microlearning in onboarding, you need to develop a strategy. Here are some tips for implementing it effectively:
a. Identify the critical content that new employees need to learn to be productive.
b. Develop a curriculum and break it into bite-sized chunks.
c. Use interactive content like videos, infographics, and quizzes to engage learners.
d. Ensure accessibility by using mobile-friendly content and accessible training systems.
e. Provide performance support tools that allow employees to access information on-the-job.

Measuring Effectiveness

Measuring the effectiveness of microlearning is essential to understand whether it is producing the desired results. You can measure the effectiveness of the program by analyzing performance data and getting feedback from employees. Using this information, you can offer additional support on topics your learners aren’t grasping as quickly and ensure that your employees are retaining the essential knowledge and skills needed to be successful in their role.

Benefits of Microlearning in Onboarding

The benefits of microlearning in onboarding are numerous. One of the most significant benefits is that it boosts engagement and retention. Engaged employees are more likely to put in extra effort, leading to increased productivity and in turn increased profitability. Also, microlearning makes onboarding more efficient – reducing time and resources needed for training. Employees can complete their training sessions quickly and efficiently, allowing them to begin working on their core tasks.

Microlearning is a powerful tool for employee onboarding. It provides bite-sized content that engages learners, makes training more efficient, and is suitable for today’s modern, fast-paced world. Employers should begin by identifying the critical information that employees need to learn and develop interactive content that aligns with their learning style. With the right strategy and measurement tools in place, microlearning is sure to boost employee engagement, productivity, and organizational success. See how Wranx can support your training initiatives, book a call with our team to discuss here.

Certainty Based Marking (CBM): Measuring Training Success

by Persia Shahkarami | Jul 28, 2023 | Microlearning, Mobile Learning

Creating effective learning is a continuous challenge for corporate businesses. The introduction of new technologies has eased this by opening up more ways for employees to take part in workplace training, such as e-learning platforms, video learning, and virtual reality. Formal training has vastly progressed over the years, but there is room for improvement through assessments, and that’s where Certainty Based Marking (CBM) can have a huge impact on training and development.

Multiple-choice assessments remain the most common and convenient method of evaluation; scoring is quick and simple, multiple versions can be created and simple metrics highlight who knows the subject matter and who doesn’t. However, these traditional metrics aren’t completely reliable. They fail to demonstrate how training impacts the employees’ performance, their confidence, or how effectively knowledge is retained over time. Despite the convenience of multiple-choice assessments in terms of distribution and the metrics it provides, they are problematic. Multiple-choice assessments make it easier for the learner to guess the answer, rather than demonstrate that they know specific information.

Multiple-choice also tests the learner’s ability to recall information, as opposed to showing that the learner understands the answer’s application in real-life situations. For example, a salesperson might be taught their organization’s sales processes and be able to identify them correctly in a multiple-choice question, but that doesn’t necessarily mean that they’ll be able to remember that information independently and put it into practice in the workplace. Assessments help organizations understand their employees’ knowledge levels. By tracking the correlation between performance and training results, organizations can clearly see the impact training has had on their workforce. Additionally, there is a third metric that can also contribute to how effective training is: employee confidence. We have found that measuring a learner’s confidence in their knowledge is not only a good way to test how solid their knowledge really is, but it also provides a strong indication of how well a learner can put that knowledge into practice.

What is Certainty Based Marking?

Certainty Based Marking (CBM) can be utilized to evaluate assessments. Not only must learners indicate what they think the correct answer is, they must also rate how certain they are of it (from ‘High’ to ‘Low’). For example, if a learner gets the answer right with high certainty, they are sufficiently knowledgeable. However, if a learner gets the answer wrong with high certainty, the unique scoring system alerts organizations to any ‘confidently incompetent’ employees. CBM was theorized by Tony Gardner-Medwin, a professor of physiology at University College London in 1994. According to him, past experiments show that asking learners to indicate their confidence levels stimulate a higher level of thinking, which assists learning and recall:

“When properly set up, it motivates students to think carefully about whether they can see reasons for either sound justification or uncertainty about the answers they give in tests. It is particularly helpful as a study aid in self-tests, providing a stimulus and challenge, and a warning signal when misconceptions have arisen. But it has also been clearly shown to improve the statistical reliability and validity of assessment data.” CBM enhances traditional assessment approaches by measuring both competence and confidence. It also avoids false indications of accuracy, as learners are unable to simply guess the right answer. To encourage honesty from learners, the CBM assessment scoring system does not penalize for incorrect answers with low confidence. Therefore, organizations can be more confident that they’re getting an accurate reflection of a learner’s knowledge. In addition, unsure but careful thinkers are not deflated by receiving a minus score – they are actually encouraged because more considered responses receive higher marks.

Using Certainty Based Marking with Assessments

Employee competence is invaluable to an organization, but only as long as it lasts for the long term, otherwise, the organization could face negative consequences. Employee evaluation and assessments are commonly implemented as a one-off event when in reality they should be implemented consistently in order to successfully track employee’s knowledge levels. Assessments also help inform employers’ training decisions as it highlights the subject areas employees are struggling with. This allows training to be refined and for relevant modules to be delivered in a cost-effective way. To do this, Wranx uses pre and post-assessments in conjunction with CBM.

A pre-assessment determines the learner’s existing knowledge to act as a benchmark. Spaced Repetition training is then delivered over a given period and upon conclusion, the learner is assessed again to determine the impact of training on their knowledge. This is particularly useful for those falling below the pass-rate, as their progression becomes more clear. On average, using the AMA approach, we’ve found that learners improve knowledge levels by 25 points from pre- to post-assessment. By adding CBM into the mix means we see increased confidence, with high-engagement learners improving by 38% and even low-engagement learners improving by 20%.

So, as opposed to making assessments a one-off event, they can be delivered at certain time periods to continuously refresh and assess employees’ knowledge. Assessments also help determine the type and frequency of training delivered for each individual on the Wranx platform. Using analytics with assessments Another advantage of using CBM assessments is that they safeguard organizations by exposing employee knowledge gaps that could potentially be harmful. Wranx’s performance analytics can visually demonstrate to organizations a learner’s accuracy against their confidence. We call this the ‘knowledge quadrant’ – this places each learner into a specific category, depending on the two variables: Aligned – Learners who are accurately answering and doing so with high certainty and will likely be applied correctly in practice. These individuals would be considered masters of that knowledge domain, resulting in higher performance and productivity.

Misaligned – Learners who are somewhat confident in their answers. The individual believes their answer to be correct, but an element of doubt exists that may cause them to not act on that knowledge. Uninformed – Learners who have gaps in their knowledge but are aware of it. They are uninformed and are unlikely to act. Misinformed – A ‘confidently incompetent’ employee. This individual has knowledge that they confidently believe to be correct, but which is actually incorrect. Those who have confidence in wrong information will very likely make mistakes on the job, which could potentially put the organization at risk. Being able to see what category employees fit into will help inform future training decisions for an organization. More focused, relevant learning content can be delivered and close any previous knowledge gaps employees may have – which results in more highly and broadly skilled workforces.

Success in the Workplace with Certainty Based Marking

While new methods of learning and extending knowledge retention are being developed all the time, knowledge assessments remain one of the key areas that can be improved. Naturally, it’s important to guarantee employees learn effectively, but the next step should be to assess how well they can apply their newfound knowledge in the workplace – both effectively and with confidence. Wranx offers a unique approach to employee assessment through its use of Certainty Based Marking. As explored above, this method requires those being assessed to indicate how certain they are of an answer before proceeding. Not only does this highlight the learner’s ability to recall specific information, but it also provides employers with an understanding of how likely their staff are to implement that knowledge in a workplace scenario. One of our clients who has successfully implemented CBM is The North Face®; they used this technique to assess their employees’ knowledge levels and see the measurable benefits of training with Wranx.

Following a month-long module, The North Face® saw 80% of their learners improve their CBM score, meaning they were answering more questions correctly and with greater confidence. Being a retail organization, The North Face® focus was primarily on delivering product knowledge training. With such a high volume of information on a wide range of products, it’s crucial that their employees are able to successfully recall key information when speaking with customers. Through the addition of CBM assessments, The North Face® gained a deeper insight into how confident their staff were and which areas needed improvement. In a retail environment, this confidence level can be the key factor in guaranteeing sales.

The Wranx Approach to CBM

For a learner to be truly confident in their knowledge, they must be able to use that knowledge in a real-life situation – where it counts most. There is empirical evidence to prove that effective training, which supports knowledge retention and boosts confidence, has a measurable impact on performance and can vastly improve an organization’s success in the long term. The inclusion of Certainty Based Marking assessments fits perfectly into a Wranx training program. By delivering a month-long module between a pre and post-assessment, employers are provided with detailed insight into their learners’ abilities to perform their duties correctly in the workplace. This is a powerful metric – one that helps to safeguard against unnecessary and easily avoidable mistakes. Most importantly, it demonstrates the true ROI of Wranx training.

Interested in learning more about Certainty Based Marking (CBM) and how it can enhance your training initiatives?

Revamp sales training programs with microlearning

by Persia Shahkarami | Jul 25, 2023 | Sales Training

Did you know that 58% of buyers say that sales reps are unable to answer their questions? Do you have a way of tracking this at your organization? If not, it’s worth doing some research as you could potentially be slowing down, or worse, losing out on sales.

The market has changed dramatically over the last 10 or so years. Now buyers have access to a lot more information about products and services on the internet, and as such, will spend time doing their research before making a purchasing decision. It’s therefore imperative that your sales team know your product like the back of their hand, so they can skillfully convert more sales.

But with the average turnover rates for sales teams being around 34% and studies showing that 84% of sales training is forgotten after 3 months, staying on top of training is no mean feat. Companies should provide sales training on a regular to ensure their teams have up to date product and business knowledge. In this blog we’re exploring how often you should be running training sessions, the benefits of using online tools and how the Wranx platform can help.

How often should you provide sales training?

Frequency: The frequency of sales training can vary depending on factors such as the industry, company size, and specific needs. However, it is generally recommended that organizations should provide regular training sessions throughout the year rather than relying on one-time or sporadic training event
Monthly or Quarterly: Many companies allocate monthly or quarterly training sessions to reinforce sales skills, introduce new strategies, and address any knowledge gaps. This approach enables sales teams to stay updated with the latest industry trends and best practices
Consistency: Consistency in sales training is crucial for long-term success. Instead of overwhelming salespeople with extensive training all at once, breaking it down into smaller, consistent sessions allows for better retention and application of knowledge
Onboarding and Continuous Development: Providing initial onboarding training for new hires is essential to equip them with foundational sales skills. Additionally, ongoing training and development should be part of the company culture to support skill enhancement and ensure that sales teams stay ahead of market changes.
Adaptive Training: It’s important to adapt the training frequency based on the needs of individual sales teams or individuals. For example, if there are new products or services, significant market shifts, or specific skill gaps identified, more frequent or targeted training sessions may be necessary.
Evaluation and Feedback: Regularly evaluating the effectiveness of the training programs and gathering feedback from salespeople can help refine the training strategy and adjust the frequency as needed.
Remember, the frequency of sales training should be customized to fit the unique requirements of each company and its sales teams. By investing in regular and well-designed sales training, companies can enhance the skills, knowledge, and performance of their salesforce.

The benefits of using sales training software

Personalize Training: One of the biggest benefits of sales training software is that it allows you to personalize your training program. Every sales team is different, and within those teams individual needs will vary. By using training software, instead of traditional classroom-style learning techniques, you can easily create individualized training programs that cater to your team’s specific strengths and weaknesses. This ensures that your sales team is receiving the training they need to succeed and reach their full potential
Consistent Training: Consistency is key when it comes to sales training. You want your team to receive the same level of training and knowledge no matter who is conducting the sessions. When you invest in sales training software, you can ensure that your entire team is receiving the same training program. This helps to create a level playing field and ensures that everyone has the same knowledge base to work from.
Real-Time Feedback: Feedback is vital to the success of any sales team, but it can be challenging to provide individual feedback to each team member. With sales training software, you can easily provide real-time feedback to your team during their training sessions. This helps them to identify areas for improvement and make adjustments quickly. This creates a more efficient sales team that is capable of adapting and growing as they learn.
Improved Analytics: Analytics play a crucial role in any business, and sales are no exception. By investing in sales training software, you gain access to valuable analytics that can help you evaluate the effectiveness of your training program. You can track data such as completion rates, quiz scores, and engagement rates. This allows you to stay on top of your team’s progress and make changes to your training program accordingly.
Cost-Effective: Finally, investing in sales training software can save your business money in the long run. Traditional sales training methods can be costly, requiring trainers and travel expenditures, with the average company spending around $2,000 or more annually on training for each sales rep. Sales training software eliminates the need for expensive trainers, and courses can be accessed remotely from anywhere in the world. This makes it a cost-effective solution to your sales training needs.

The benefits of a microlearning platform in sales training

The usual ROI of sales training is 353%, but you can get an even higher return by using an online training tool. A microlearning platform offers several benefits for sales training:

1. Just-in-time information

Microlearning provides sales teams with quick and easily accessible information that they can use immediately in their sales interactions. With bite-sized content, salespeople can access the specific knowledge they need at the moment of need, improving their performance on the job.

2. Versatility of content formats

A microlearning platform allows for the delivery of various content formats, such as videos, quizzes, interactive modules, and infographics, all in one place. This versatility enhances engagement and caters to different learning preferences, making the training experience more engaging and effective.

3. Cost-effectiveness

Designing a microlearning program is cost-effective compared to developing a full-fledged eLearning course. The smaller content units are easier and quicker to create, update, and maintain, reducing training costs while still achieving effective learning outcomes.

4. Accessible anytime, anywhere

Microlearning platforms are digital and accessible online, allowing learners to access training materials remotely or on the go. This flexibility enables sales teams to learn at their own pace and convenience, ensuring continuous learning even in dynamic sales environments.

5. Improved knowledge retention

Microlearning’s focused and concise nature helps improve knowledge retention. By presenting information in small, manageable chunks, learners can absorb and retain key concepts more effectively. This promotes better application of knowledge in real-world sales scenarios.

The added benefits of Wranx sales training software

At Wranx we’ve added gamification elements and scientifically proven learning techniques to our microlearning platform to make our training app more engaging, so that your staff look forward to learning.

Here’s how it works:

Spaced Repetition: Wranx utilizes spaced repetition, a proven learning technique that optimizes memory retention. By strategically spacing out the delivery of content and reinforcing key concepts at intervals, Wranx helps learners retain information more effectively.
Bite-sized Learning: Wranx breaks down training materials into bite-sized, easily digestible modules. This approach ensures that learners can engage with the content in short, focused sessions, maximizing their attention span and knowledge absorption.
Personalized Learning: The Wranx platform provides personalized learning experiences by adapting content delivery based on individual learning needs and performance. Learners receive targeted content that addresses their specific knowledge gaps, making the training more relevant and engaging.
Convenience and Accessibility: Wranx offers a flexible and accessible training experience. Learners can access the platform anytime, anywhere, using their preferred devices. This convenience allows sales teams to fit training into their busy schedules, increasing engagement and participation.
Improved Knowledge Retention: With the use of spaced repetition and interactive learning techniques, Wranx enhances knowledge retention. By reinforcing learning over time, learners are more likely to remember and apply what they have learned in real-world sales situations.
Analytics and Progress Tracking: Wranx provides robust analytics and progress-tracking features. Companies can monitor learners’ performance, track progress, and identify areas that require additional focus or support. This data-driven approach enables companies to make informed decisions and continuously improve their sales training programs.

Overall, the Wranx microlearning platform offers a modern and effective approach to sales training, leveraging spaced repetition and personalized learning to enhance knowledge retention, engagement, and performance.

We work with The North Face to enhance their sales training programs and they have had a hufe amount of success using our app.

How The North Face used Wranx to excel

The North Face utilized Wranx for sales training to deliver retail-related training to their employees. This included customer service, product knowledge, and sales training. By implementing Wranx, The North Face aimed to reduce training time and enhance knowledge retention. The use of Wranx’s customized and scientifically-proven learning approach allowed them to achieve a 75% increase in knowledge retention. The platform provided a convenient and accessible way for employees to engage in training, with content delivered directly to their devices. By combining incentives with training, The North Face successfully engaged learners and improved sales performance. The specific details of how The North Face implemented Wranx for sales training can be found in the sources provided.

We’ve had a really positive experience with Wranx. Not only do our employees enjoy completing the short drills, they have been motivated by the gamification features on the app. Using this platform has had a direct impact on our customers, as a higher level of training has ensured they have an enjoyable experience in store. The uplift in sales is clear, as customers have said that their purchase decisions were influenced by our store colleague’s advanced product knowledge!

SALES TRAINING EDUCATION MANAGER, The North face

Investing in sales training software can help your business in countless ways. From personalizing training to providing real-time feedback, a software platform ensures that your sales team is receiving the training they need to succeed. Additionally, it allows you to evaluate the effectiveness of your training program with ease. Of course, there is an initial investment, but over time, you’ll save money by eliminating travel expenses and trainers. So why not explore the options and see how sales training software can benefit your business today?

Book a call with our friendly team to see how Wranx can enhance your sales training initiatives.

The Surprising Impact of Emojis on Learning

by Persia Shahkarami | Jul 14, 2023 | Microlearning

As professionals, we often feel the pressure to communicate with increasing efficiency and speed. And in recent years, emojis have crept into our conversations, emails, and even work presentations. But while they may be seen as nothing more than a trendy communication tool, new research suggests that emojis can have a powerful impact on learning. As a manager, understanding this impact can profoundly benefit your team’s learning and development, productivity and engagement.

Emojis boost memory retention

Studies have found that incorporating emojis into training modules can increase memory recall by up to 80%. Emojis add interest and help form associations between concepts, making them more memorable. If you’re trying to train your team on a complex topic, try incorporating emojis into your materials to help them better remember important facts.

Emojis humanize communication

In any professional setting, building relationships is key to driving success. Emojis add a human element to communication that can make your team feel more connected and engaged with one another. By using emojis that relate to your team’s interests, recognizing successes, or even just adding a smiley face to your messages, you can break down barriers and create a more collaborative work environment.

Emojis drive engagement

Engagement is a key factor in driving team productivity. And studies suggest that emojis can help increase engagement among team members. By using emojis in your communication, you create a lively and engaging conversation that is more likely to keep people’s attention. Consider using emojis in team meetings, presentations, or even in your training materials to keep your team engaged and motivated.

Emojis can improve productivity

In today’s fast-paced work environment, finding ways to improve productivity is crucial. When teams communicate effectively, they can reduce the amount of time spent on misunderstandings and miscommunications, leading to fewer errors and faster project completion. Incorporating emojis into your everyday communication is a fun and efficient way to facilitate team conversations that drive results.

Emojis build stronger relationships

Strong relationships are the cornerstone of any successful team. Including emojis in your communication can help teams connect on a deeper level. By using a meaningful emoji that aligns with the context of a message, receivers are more likely to feel understood, their success noticed, or their concerns validated. This can ultimately lead to stronger relationships, greater trust, and more successful collaborations.

Emojis may seem like an insignificant addition to your professional communication, but the research suggests otherwise – emojis can have a big impact on learning, communication, productivity, engagement, and relationships! As a manager, understanding this impact is crucial to ensuring your team’s success. By incorporating emojis into your everyday communication, you can build a more collaborative, connected, engaged, and productive team. And ultimately, this can drive better results for your business.

Wranx’s microlearning platform utilizes emojis throughout its app, covering everything from answering questions correctly ✅, certainty based marking 🤔, progress tracking 🔥 through to performance 🏆.

What is certainty based marking I hear you ask? Learn more here.

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